Shipping Policy

Thank you for your order. Below you'll find All important information about our shipping.

Shipping Area

We deliver to All member states of the European Union, including:

Germany, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Shipping Costs

Shipping costs depend on the destination country:

• Germany: €4.90
• Other EU countries (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden): €8.49

Delivery Time

Once your order and payment have been received, your order will be processed and shipped as quickly as possible. Delivery time depends on the destination country and may vary by region. Please note that in exceptional cases—such as high order volume, holidays, or external delays by the shipping provider—delivery times may be longer.

Shipping Confirmation & Tracking

As soon as your order has shipped, you'll receive a shipping confirmation via Email. This will include a tracking number, if available, so you can follow the status of your delivery.

Undelivered or Lost Packages

If your order doesn't arrive within a reasonable period, please contact us at support@sheesh.de. We'll clarify the situation with the shipping provider right away and find a solution together with you.

Incorrect Delivery Address

Please make sure the delivery address you provide with your order is correct and complete. We do not accept liability for delays or failed deliveries due to incorrect address information.

Customs Fees & Taxes

Since we only deliver within the European Union, there are usually no additional customs fees. All prices include the statutory VAT of the respective destination country.

Contact

Service hours: Mon–Fri: 10:00 am–6:00 pm
Email: support@sheesh.de

As of: March 2026